Cloud Management Services
Managed Azure, run by engineers — not salespeople
One dedicated success manager owning your Azure: performance, cost optimization, Microsoft relations and 24/7 support on a 15-minute SLA.
Azure cloud management services in Israel
Cloudi delivers managed Azure services in Israel as a Microsoft Tier-1 Direct CSP partner. Every customer gets a dedicated success manager, 24/7 Azure support with a 15-minute SLA on critical issues, free workload optimization that averages ~40% lower cloud spend, and periodic architecture reviews against Microsoft's Well-Architected Framework.
It's cloud run by real engineers, not salespeople. Explore the seven managed services below, see our Israeli clients, or talk to an expert about your environment.
Our Services
Customer Success
One dedicated success manager owns your Azure relationship from onboarding onward — your single focal point inside Cloudi. They handle communication, proactive issue resolution, Microsoft escalations and ongoing optimization aligned to your business goals. With regular check-ins and performance reviews, your success manager works as an extension of your team, not a ticket queue.
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Managed Azure services: common questions
What's included in Cloudi's managed Azure services?
A dedicated customer success manager, a transparent account portal, 24/7 cloud support on a 15-minute critical SLA, free workload optimization, periodic architecture reviews against Microsoft's Well-Architected Framework, and Azure relationship management with a direct Microsoft escalation path.
Does workload optimization cost extra?
No. Workload optimization is part of the core managed service at no extra charge — we review utilization, right-size resources and apply reserved instances/savings plans, which is how clients average ~40% lower Azure spend.
Is there a free support tier?
Yes. Every managed customer gets a free basic support tier, with broader paid tiers matched to team size and criticality. Critical issues carry a 15-minute response SLA with 24/7 coverage.
Will we get a single point of contact?
Yes. A dedicated success manager is your one focal point across the engagement — handling communication, proactive issue resolution, Microsoft escalations and ongoing optimization, effectively an extension of your team.
What does an architecture review cover?
Our Cloud Architects assess your environment against the Well-Architected Framework's five pillars — reliability, security, cost, operational excellence and performance — and deliver documented risks, fixes and a prioritized remediation plan.
Our Support Excellence
Cloudi's unmatched Azure expertise on demand